Quick Answer: Does Apple Have A Return Policy?

Does Apple have a restocking fee?

Typically, when you return an opened product to an Apple Store you will be charged a 10% restocking fee..

Can I return my iPhone after 30 days?

Any items purchased on Apple’s U.S. online store must be returned within 14 days from date of receipt of package, with the exception of the iPhone, where the customer has 30 days from receipt date to return the item.

How many times can you return Apple products?

Because you can only return an item once. How do you return something a 2nd time if it’s already been returned?

How do I get a refund from Apple?

How to request a refundGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How long does it take for Apple to refund?

seven to ten daysIf you’ve been told that you will be refunded it can take seven to ten days or so for the refund to go back onto the card that was used for the purchase.

Where do returned Apple products go?

Returned phones are sent to a factory to be refurbished and then are used either as Genius Bar service units or sold as refurbs. They cannot be resold as new phones.

Can I return Apple product after 14 days?

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

What do I say to get a refund from Apple?

Click “Report a Problem,” then “Report a Problem” again next to the item you want to get redirected to Apple’s webpage. If it’s older than 90 days, you won’t be able to proceed, and will be directed to contact Apple Support with your request.

How do I check the status of my Apple refund?

You can sign in to reportaproblem.apple.com to check the status of your refund request.

How strict is Apple’s return policy?

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

Can you return Apple products if opened?

Standard Return Policy For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*

How do I claim my $25 from Apple?

How to Claim Your $25 from the iPhone Batterygate SettlementFrom the settlement page, click Claim Form Online.Find your iPhone’s serial number under Settings > General > About > Serial Number.If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.More items…•

Does Apple give cash back on returns?

Products can be returned only in the country in which they were originally purchased. Gift cards and electronic software downloads are not eligible for return. For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.

What happens when you return an iPhone?

The returned iPhone is then refurbished before it is put up for sale or given as replacement to customers who have returned a device. How does their refurbishing process work? According to Apple, this is how they refurbish any Apple product that was returned to them.

What happens when you return an Apple product?

All returned products are refurbished by Apple. … They are then sold as refurbished on the Apple website. At times, Apple will open unofficial Apple refurbished stores on sites like eBay. They are sold with all the perks of buying new, including a 1 year warranty and the ability to buy AppleCare Protection Plan.

How do I return my old iPhone to Apple?

Trading in your device is as easy as buying a new one. We’ll give you a prepaid trade-in kit or shipping label to send it off. Or you can bring it to an Apple Store. We’ll either give you instant credit toward the purchase of a new product or send your device on to our recyclers.

Can I exchange my iPhone for a new one?

Apple’s iPhone Trade-Up Program Apple provides a simple way to exchange your old iPhone for a new one. … You can mail in your old device for a gift card that you can use at Apple online or at a retail store near you to put toward your new iPhone or any store purchase. You don’t even need to trade in an iPhone, either.

Can I return a used IPAD within 14 days?

If you are not satisfied with your purchase, you may return the product with the original receipt, original packaging and its included accessories within fourteen (14) calendar days of picking up your product(s). … Custom-configured products, including personalised iPads, cannot be returned or exchanged.